The Accessibility for Ontarians with Disabilities Act (AODA)
The AODA affects all businesses, nonprofits and all levels of government in Ontario. With the goal of breakdown barriers for people with disabilities, the AODA mandates that all organizations meet various standards relating to customer service, employment, information and communications, the built environment, and transportation.
How we can help you with the AODA
Accessibility Ontario offers a comprehensive range of services to support organizations to meet their AODA compliance requirements:
- Training: Customer Service Standard and IASR (workshops, webinars, Train-the-Trainer and elearning)
- Website Accessibility Audits and Solutions
- AODA Policy and Multi-Year Accessibility Plan Templates
- Accessibility Consulting and Coaching Services
- AODA Education and Outreach Program Design and Delivery
Not Compliant with the Customer Service Standard?
Two easy steps to become compliant:
- Purchase our Customer Service Standard Policy Template
- Enroll your staff, volunteers, and Board Members in our online training course
Our online Customer Service training is a time and cost effective way to meet your AODA responsibility to train all your staff and volunteers (don’t forget your Board Members!). Unlike a unengaging workbook, this course is interactive and offers knowledge testing so that you can ensure that your staff have not only met the AODA training requirement but thought about how to apply accessibility best practices to their own job.
We can have your staff registered and ready to take the training within 24 hours and you will receive the necessary documentation that your staff have successfully completed the course.
To learn more about this online training, pricing and to purchase seats in the course, read on….
Accessibility Compliance 101 for Senior Staff
Starts: January 28, 2014. Early Bird rate available until December 31st.
The Accessibility Compliance 101 webinar series has been designed with the recognition that leaders have limited time and need the most up-to-date information. These 45-minute webinars are an ideal way for busy leaders to engage in an interactive online experience from the convenience of their own desk. Learn More
AODA Primer for Board Members
Starts: January 29, 2014. Early Bird rate available until December 31st.
This series of 5 webinars has been specially designed for Board Members and will give you the key information you need about the AODA and each of the standards. You will gain an understanding of the legislation, the legal requirements of your organizations, and what you need to do as a board member to ensure that your organization is compliant. An AODA expert will be available to answer all your questions. Learn More
- Customer Service Train-the-Trainer (February 2014)
- IASR Train-the-Trainer (February 2014)
- How to Make Your Documents Accessible (February 2014)
January 1, 2014: Deadlines for Large Organizations
Large organizations (nonprofits and private sector businesses), as defined by the AODA, must have their Integrated Accessibility Standards policies written and shared publicly by January 1, 2014 – only four months away! These policies will need to cover each of the four standards under the IASR, as they relate to your organization.
Large organizations also need to create a Multi-year Plan to address visible and invisible barriers in their workplace, as well as how they will go about meeting the compliance requirements under the IASR in a timely way. The plan must be posted publicly – such as on your organization’s website – and be updated at least every five years.
Small organizations also have to create policies for Integrated Accessibility Standards and have until January 1, 2015 to comply.
How we can help:
Accessibility Ontario will work with you to create the required policies and plan that you must have in place. The documents are customized to reflect your particular organization. Call (647) 502-7047) or email us to discuss.
Policy and Plan Templates: For those who would like to develop their own policies and plans, we offer several templates to make this easy:
- Customer Service Policy template
- IASR Policy template (including Information and Communications Standard, Employment Standard, and General Requirements)
- Multi-Year Plan template
Order your AODA templates.