Archives for posts with tag: accessibility

The AODA affects all businesses, nonprofits and all levels of government in Ontario. With the goal of breakdown barriers for people with disabilities, the AODA mandates that all organizations meet various standards relating to customer service, employment, information and communications, the built environment, and transportation.

Accessibility Ontario offers a comprehensive range of services to support organizations to meet their AODA compliance requirements.

  • Accessibility Consulting and Coaching Services
  • Training: Customer Service, Employment, Information and Communications Standards (workshops, webinars, Train-the-Trainer and elearning)
  • Accessibility Policy, Planning and Development
  • Web Accessibility Audits and Solutions
  • Specialized Topic Seminars:
    • Accessible Document – Creating Accessible documents in Word, Excel, Publisher and PDFs
    • Planning an Accessible Conference/Meeting
    • Captioning Your Videos
    • Options for Alternative Formats

Accessibility Ontario is delighted to offer businesses and organizations our “Service Animals Welcome” sticker. One of the requirements of the Accessible Customer Service Standard is that you allow service animals onto your property. Let your customers and clients  with disabilities know that they are welcome by putting one of these signs in a visible location such as your front window or door.

The removable sticker is 4″ x 3.5″ in size and is laminated for long lasting and outdoor use.   Contact us to get yours!

“Thank you very much, Constance. You could not have made it any easier (to order stickers).”   

Derek Kirchin, CAA North Eastern Ontario


The Accessibility for Ontarians with Disabilities Act, 2005
, also known as the AODA, became law on June 13, 2005.  The purpose of the AODA is to develop, implement and enforce mandatory accessibility standards in key areas of daily living. Standards have been developed in Customer Service; Information and Communications; Employment; Transportation. In addition to these standards which have now been legislated, there remains one more standard to be enacted: Built Environment. The accessibility standards will apply to private and public sector organizations across Ontario. The goal of the AODA is an accessible Ontario by 2025.  Read more.

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